HAIAN Loyalty

Every stay.
A little more rewarding.

Join our complimentary membership and enjoy exclusive member rates from your very first direct booking. Return to the beach, move up a tier and discover more thoughtful perks along the way.

A warmer welcome, every time

Welcome to the HAIAN Loyalty Program

Make your time in Da Nang even more rewarding. As a HAIAN Loyalty member, you can unlock special room rates and enjoy added privileges when you book directly with HAIAN Beach Hotel & Spa. Your membership begins the moment you join.

Your membership, your privileges

More reasons to book direct

Start with instant savings. Enjoy more dining, wellness and stay privileges as your membership grows.

Choose a tier or swipe to compare. Benefits stay in view.

Member benefits NewStart here SilverStay a little longer GoldMake yourself at home PlatinumOur warmest recognition
Room savings on eligible public flexible rates 3% 5% 10% 15%
Dining savings1 —20%20%20%
Spa treatment savings1 —15%15%15%
Laundry service savings1 20%20%20%20%
Early check-in2 —✓✓✓
Late check-out2 Until 12:30 PMUntil 1 PMUntil 2 PMUntil 3 PM
Private airport pick-up service3 ——✓✓
One-category room upgrade2 ———✓

Room savings apply to eligible public flexible rates on the official website and cannot be combined with other discounts.

  1. Dining, laundry and spa discounts apply to eligible services; existing promotions and packages are excluded.
  2. Early check-in, late check-out and upgrades are subject to availability and hotel confirmation. Upgrades exclude suites, apartments and penthouses.
  3. Private airport pickup service for Gold and Platinum tier members requires advance booking and confirmation by the hotel; it is limited to one pickup per reservation and is available for vehicles with a maximum capacity of 9 seats.

Stay benefits apply to the member’s own occupied room.

A simple journey to more

How to earn more perks

Your membership begins

1. SIGN UP

Join in a moment

Create your free account and unlock New member benefits immediately.

Your beach escape awaits

2. BOOK & STAY

Make it a direct stay

Sign in before booking on our official website. Enjoy your member rate and complete your stay.

More nights. More privileges.

3. EARN & ENJOY

Let your nights count

Earn qualifying nights after check-out. Reach the next tier and enjoy more privileges on future stays.

Your path to Platinum

Your membership level is based on qualifying nights earned through eligible stays. Reach 10 nights for Silver, 30 for Gold and 50 for Platinum.

New
0 – 9
Qualifying nights

Join for free.
Save 3% from day one.

Silver
10 – 29
Qualifying nights

Unlock at 10 nights.
Save 5% on eligible rates.

Gold
30 – 49
Qualifying nights

Unlock at 30 nights.
Save 10% on eligible rates.

Platinum
50+
Qualifying nights

Unlock at 50 nights.
Save 15% on eligible rates.

Make sure your stay counts

  • The full name on your booking must exactly match the full name on your loyalty card.
  • The cardholder must be listed as one of the guests in the booking. Rewards are not earned if the cardholder is not included as a guest.

Cumulative qualifying nights from enrolment, with no annual reset. One qualifying night per member per night actually stayed, regardless of the number of rooms booked. Only eligible paid direct stays count; cancelled bookings, no-shows, complimentary nights and OTA/agent stays are excluded. Nights are credited after check-out; the new tier applies to future bookings once credited. Previous stays may be reviewed by the hotel during launch enrolment.

Your next stay starts here

Become a HAIAN Loyalty member

Good to know

Your questions, answered

Is membership free?

Yes. Joining HAIAN Loyalty is complimentary, and New member benefits are available immediately after account verification.

Sign in before searching for rooms on our official website. Eligible rates will reflect your current membership discount. Your confirmation will show the selected rate and its booking conditions.

Under the proposed rules, only eligible direct stays earn qualifying nights and member stay benefits. During launch, returning guests may request a review of previous stays for membership recognition.

The launch proposal uses cumulative qualifying nights without an annual reset. Final validity and any future program changes must be confirmed in the published membership terms.

You earn one qualifying night for each night you personally stay in an eligible booked room. Additional rooms booked for other guests do not multiply your qualifying nights.

Use the exact full name shown on your loyalty card and include the cardholder as a guest in the booking. A booking made for other guests without the cardholder does not earn rewards.

Nights are credited after the hotel verifies your completed stay. If you reach a new threshold, your upgraded tier applies to future bookings once the credit is recorded.

Your next beach escape comes with more.